We will endeavor to respond to complaints received within five working days. Cancellation of orders. You have the right to cancel your order within seven days without giving a reason. The seven days commence on the day of purchase. The item/items should be returned, unused. Returned items must be packaged so as not to incur damage during transit, postage is non refundable. This does not affect your statutory rights as a consumer. Manufactures Warranty 90 days from date of purchase.
In cases of breakages the product should be returned with a written explanation of how the product broke. On inspection, if deemed legitimate then a replacement will be sent to the original buyers address. No monetary refunds will be given for damaged products. Returns while under warranty should be sent to PO Box 386 Isle of Palms SC 29451-0386. Shipping costs are non refundable. Privacy Policy
Any information given at the time of ordering to KikaFlik Inc. will be retained only for the purpose of transactions between you and us. Under no circumstances will they be released to other organizations. We are committed to protecting your privacy. We will only use the information we collect about you lawfully and in accordance with the Data Protection Act 1998.
For customer service please email contact@kikaflik.com
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